Frequently Asked Questions
Below you’ll find answers to the questions we get asked the most about applying for undergraduate study.
Central Technology Systems
When can I expect delivery?
Orders placed prior to 13:00 (GMT) can be ordered on a 1-2 day service. Further delivery options are advised at checkout.
How much is delivery?
Delivery is FREE for UK customers on all orders over £50.00. For smaller orders or overseas customers, further delivery options are advised at checkout.
Where is CTS located?
We are located in the picturesque, North Yorkshire market town of Pickering. With close links to Malton, Scarborough and York.
What warranty is available?
12 months at the point of purchase when you purchase any vacuum system.
Please see returns policy for information on other products.
Reach™ High Level Cleaning
How high can the Reach™ systems go?
Internal max pole height is 10 metres with a max reach of 11 metres.
External max pole height is 11 metres with a max reach of 12 metres.
What vacuum do I need for the Reach™ systems?
If you are working internally, we advise on average a motor for every 10 foot. For our 93125 internal aluminium set we would advise a two-motor vacuum. For the XXXXX we advise a three-motor vacuum such as the Titanus.
When cleaning externally, we advise three-motors from 20 foot and above to really suck the debris up.
What is the difference between L, M and H class?
L Class – for soft woods and solid surface material such as Corian.
M Class – for hard woods, board materials, concrete and brick dust.
H Class – highly carcinogenic dusts, asbestos, formaldehyde, mould, germs and bacteria.
Are your dust extraction vacuums conductive?
Our Heka, combined with conductive power tool hose and adaptors form a fully grounded system to prevent unwanted static shocks.
The clean-up tools can be purchased separately in conductive material.
What power tools do your adaptors work with?
Our adaptors are designed to fit most major brands of power tools and work shrouds including Skill Bosch, Ryobi, Makita, Dewalt, Festool, Fein, Cobalt, Porter Cable, Hitachi and Milwaukee Electric.
Unfortunately, there will be some exceptions with the tools provided with the above brands but likewise, they are exclusive to the above brands either.
If you can’t find the answer to your question, ask us directly using the form below.